Frequently Asked Questions
Where are you guys based in? Do you ship internationally?
We are based in sunny Singapore and we ship only locally for now. Join our mailing list to find out when we start opening our doors to international orders! In the meantime, if you are not from Singapore and would love to get hold of our products, drop us an email and we will get a quote to you!
Do you have a retail outlet so I can touch all those ceramic textures?
Sadly, we've just closed our Eat & Sip studio for a bit! There are some plans in store for a new studio space but for now, catch us online.
What is your return policy?
We're pretty sure you wouldn't want to return your pretty tableware, so there is a no-return policy. However, drop us an email if there's something that's bothering you and we can do an exchange!
We handcraft our own ceramics as well, would you like to stock our products?
Yes sure! Drop us an email with your work and we are sure to check out your site. Also, we are open to collaborations with any other companies/ individuals (doesn't have to be strictly ceramics). If you have an idea, we want to hear it! Email us, we don't bite!
Are we able to get a good discount if we get your tableware for our event/ cafe?
Of course! Again, drop us an email with your specifics and we shall see how we can collaborate!
I'm a stylist and I would love to use your tableware for shoots. Can I borrow your ware or do you rent your tableware?
We would soooo love to hear from you! Shoot us an email and we can let you know what's available.
What are your shipping charges?
For orders between $0-$69.99: the shipping fee is a flat $5. For orders above $70, shipping is free!
Which courier services do you use?
As much as we can, we will try to deliver it ourselves as we love our ceramics and wouldn't want it broken during delivery! However, when time gets tight for us, we will usually use Singpost's tracked mail, Ninjavan or any other local courier.
How long will it take for my order to reach me?
The delivery time frame is 3-5 working days after the order is processed by us. But of course, we usually will try to deliver it as soon as possible. If you do want your order promptly, drop us an email to let us know and we can try figure something out (No promises for any orders with less than three days lead time) ! Email: email@example.com
That you will love that pretty piece of tableware and swear to maintain its place in the kitchen for as long as possible. Also, to occasionally show it off to your house guests.